Intercom
Access to Intercom data for better customer insights
The Intercom MCP Server gives your AI tools access to customer data—conversations, tickets, and user data. This lets teams across your business, not just support, use that data in their workflows: from spotting bugs and shaping the product roadmap to refining messaging and preparing for QBRs. Every team can act with clearer visibility into what customers need.
Connection
Claude Code
claude mcp add --transport http intercom https://mcp.intercom.com/mcpConnector URL
https://mcp.intercom.com/mcpTools (6)
searchfetchsearch_conversationsget_conversationsearch_contactsget_contactAbout
Manage customer conversations, access support tickets, retrieve customer profiles, analyze conversation patterns, and handle customer service workflows through Intercom’s messaging platform. Provide intelligent customer support responses and insights using conversational AI integrated with your customer communication data.
You can use the Intercom connector to:
Find conversations by contact:
"Find all Intercom Conversations started by Jennifer Parker"
View contact details:
"Show me the Intercom details of David Kim"
Filter contacts by custom attributes:
"Show me Intercom contacts with the 'Enterprise' plan_type custom attribute"