Operations
Optimize business operations — vendor management, process documentation, change management, capacity planning, and compliance tracking. Keep your organization running efficiently.
Skills (9)
Claude uses these on its own when your request matches.
- capacity-planPlan resource capacity — workload analysis and utilization forecasting. Use when heading into quarterly planning, the team feels overallocated and you need the numbers, deciding whether to hire or deprioritize, or stress-testing whether upcoming projects fit the people you have.
- change-requestCreate a change management request with impact analysis and rollback plan. Use when proposing a system or process change that needs approval, preparing a change record for CAB review, documenting risk and rollback steps before a deployment, or planning stakeholder…
- compliance-trackingTrack compliance requirements and audit readiness. Trigger with "compliance", "audit prep", "SOC 2", "ISO 27001", "GDPR", "regulatory requirement", or when the user needs help tracking, preparing for, or documenting compliance activities.
- process-docDocument a business process — flowcharts, RACI, and SOPs. Use when formalizing a process that lives in someone's head, building a RACI to clarify who owns what, writing an SOP for a handoff or audit, or capturing the exceptions and edge cases of how work actually gets done.
- process-optimizationAnalyze and improve business processes. Trigger with "this process is slow", "how can we improve", "streamline this workflow", "too many steps", "bottleneck", or when the user describes an inefficient process they want to fix.
- risk-assessmentIdentify, assess, and mitigate operational risks. Trigger with "what are the risks", "risk assessment", "risk register", "what could go wrong", or when the user is evaluating risks associated with a project, vendor, process, or decision.
- runbookCreate or update an operational runbook for a recurring task or procedure. Use when documenting a task that on-call or ops needs to run repeatably, turning tribal knowledge into exact step-by-step commands, adding troubleshooting and rollback steps to an existing procedure, or…
- status-reportGenerate a status report with KPIs, risks, and action items. Use when writing a weekly or monthly update for leadership, summarizing project health with green/yellow/red status, surfacing risks and decisions that need stakeholder attention, or turning a pile of project tracker…
- vendor-reviewEvaluate a vendor — cost analysis, risk assessment, and recommendation. Use when reviewing a new vendor proposal, deciding whether to renew or replace a contract, comparing two vendors side-by-side, or building a TCO breakdown and negotiation points before procurement sign-off.
MCP servers (6)
Added to Claude Code when you install the plugin. You sign in to Operations the first time it is used.
- slackRemote
https://mcp.slack.com/mcp - google calendarRemote
- gmailRemote
- notionRemote
https://mcp.notion.com/mcp - atlassianRemote
https://mcp.atlassian.com/v1/mcp - asanaRemote
https://mcp.asana.com/v2/mcp
Install
Run in your terminal
claude plugin marketplace add anthropics/knowledge-work-plugins && claude plugin install operations@knowledge-work-pluginsAdds the knowledge-work-plugins marketplace if you don't have it yet, then installs. Start a new Claude Code session to use it.
Already in a Claude Code session?
1. Add the marketplace (first time only)
/plugin marketplace add anthropics/knowledge-work-plugins2. Install
/plugin install operations@knowledge-work-pluginsPublished in Anthropic's knowledge-work-plugins marketplace (anthropics/knowledge-work-plugins).
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