Customer Support

Name: Customer Support
Author: Anthropic

Triage tickets, draft responses, escalate issues, and build your knowledge base. Research customer context and turn resolved issues into self-service content.

Install

Run in your terminal

claude plugin marketplace add anthropics/knowledge-work-plugins && claude plugin install customer-support@knowledge-work-plugins

Adds the knowledge-work-plugins marketplace if you don't have it yet, then installs. Start a new Claude Code session to use it.

Already in a Claude Code session?

1. Add the marketplace (first time only)

/plugin marketplace add anthropics/knowledge-work-plugins

2. Install

/plugin install customer-support@knowledge-work-plugins

Published in Anthropic's knowledge-work-plugins marketplace (anthropics/knowledge-work-plugins).

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